Power Up Program Syllabus

Curriculum

13 Modules

Total video:

~ labs

Introduction to Microsoft Copilot Experiences

Learn about the many Copilot experiences across the Microsoft 365 Cloud as we investigate their differences, the value they add to worldwide customers, and when you might choose one over the other

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1.1 Course Orientation

Introduction to the conversational agent course

1.2 Introduction to Microsoft Copilots and Copilot Studio

Explores Microsoft Cloud Copilot Offerings. Note: Please ensure that you select the correct developer environment after signing in to Copilot Studio using your learner account. By default, the environment will be set to the default environment, not your developer environment. Always verify that you have selected your developer environment before beginning any exercises.

1.3 The Business Value of AI-powered Agents

Discover why traditional chatbot scenarios fall short, and how agents are changing the game!

1.4 Product Tour

Tour of the product to level set the critical parts of the User Experience.

1.5 Grounding Agents in Relevant Information (Part 1 SharePoint)

Highlights Knowledge Sources for Grounding Agents in SharePoint

1.6 Grounding Agents in Relevant Information (Part 2 Dataverse)

Overview of special Dataverse Table Features for Generative AI

1.7 Intro for Dialog Management

Highlights the purpose of Topics

1.8 Exploring Topic Creation

Exploring the Topic Canvas and Nodes

1.9 Understanding Formulas and Variables

Learning about formulas and variables in topics and actions.

1.10 Demystifying Instructions

Breaks down opportunities and best practices for Agent instructions.

1.11 Adding Agents

Introduces the concepts of the Agent Tab

1.12 Understanding Orchestration

Introduction to how Orchestration works in MCS

1.13 BONUS Special Generative Orchestration Tips

This learning objective focuses on the hidden trigger actions such as On Plan Complete and On Response Generated for manipulating AI answers and on features specific to generative orchestration.

Fundamentals of Impactful Conversational Experiences for your Website

Traditional chatbot experiences lack the intelligence needed to respond to a diverse set of customer and employee demands. Let’s take a look at the critical components within Microsoft Copilot Studio which change the game and make intelligent agent experiences powerful in our model workforce.

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2.1 Content Readiness

Learn how to plan agents in support of websites

2.2 Using Bing Custom Search to Target Pages

Explores reasons and usage of Bing Custom Search (Targeting specific pages on a website.

Boosting Agent Experience with Tools

Up to this point we have been showcasing the value of Generative Answers in Copilot experiences. In this module however, we will boost our agents with Tools. Tools empower your end users to truly get stuff done, and not just query information!

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3.1 Understanding Tool Scopes

Boosting Agent Experience with Tools Module (used to say actions). This chapter focused on Tool scopes.

3.2 Leveraging Agent Flows

Explores whys and how's to leverage Agent Flows within Agents

3.3 Custom AI Prompts for your Agents

Explores the usage of AI Prompts for Conversational Agents

You can't improve what you can't measure!

In this module we’ll address tools built-in and offered by Microsoft Solution Architects, to help you measure the results of your agents and prove to your leadership that this was a great investment!

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4.1 Measuring Value through Analytics Monitoring

Product Analytics

Closing Comments & Suggested Next Steps

Perfection is only in the imagination of fools, so mistakes will be made, and bugs will be found. Let’s spend some time focusing on top tips for helping you to identify root causes and troubleshoot the issues you will face.

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5.1 Conversational Agents - Summary

Audrie Gordon summarizes key learnings from this series of videos, and highlights recommended next step to continue your personal growth.

Introduction to Microsoft Copilot Autonomous Agents

Autonomous Agents: Dive into the world of autonomous agents, where you'll explore the capabilities of AI to perform tasks independently. This module focuses on enhancing agents with actions, customizing their behavior, and integrating them with Power Platform and other Microsoft services. You'll learn how to create agents that can make decisions, execute workflows, and provide valuable insights without human intervention.

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6.1 Building Autonomous Agents with Copilot Studio Course Overview

April Dunnam introduces the topics that will be covered in the Building Autonomous Agents with Copilot Studio course

6.2 What are autonomous agents and when to use them?

This module explores what autonomous agents are, their capabilities, and when to use them. It covers how agents optimize business processes, enhance productivity, and operate within predefined rules to achieve specific objectives

Fundamentals of Autonomous Agents

Autonomous agents are AI systems that operate independently, making decisions and taking actions to achieve specific goals without constant human intervention.

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7.1 Working with Triggers

This chapter covers the fundamental components of an autonomous agent, including triggers, knowledge, actions, and reasoning. It explains how agents process events, access information, and execute workflows to automate tasks effectively. Note: Please refer the video guide here for the step-by-step instructions for accessing Power Apps Dev Environment & Copilot Studio

7.2 Adding Knowledge

This chapter covers how autonomous agents in Copilot Studio connect to data sources, generate real-time responses, and ensure secure access to information for better decision-making

7.3 Using Actions

This chapter covers how actions enable autonomous agents to perform tasks beyond answering questions. Learn how to retrieve data, update records, trigger workflows, and integrate with external systems to enhance your agent’s capabilities.The current curriculum user interface still displays “Actions”, but you should follow the instructions for “Tools”. The functionality remains the same—only the name has changed.We are actively working on updating the UI to reflect Tools in the next release.What to do now:When you see Actions in the UI, treat it as Tools.Complete the steps as described in the course; the process is unchanged.

7.4 Power Automate Integration

Designing Instructions

Designing Instructions for Copilot Autonomous Agents

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8.1 Crafting agent instructions

This chapter covers how to write clear and effective instructions for autonomous agents. Learn how to define the agent’s role, scope, tone, and behavior to ensure it understands its purpose, responds accurately, and executes tasks correctly.

8.2 Dynamically filling inputs

This chapter covers how to dynamically fill inputs in actions to ensure your autonomous agent provides accurate responses.

Testing and Monitoring

Testing and Monitoring Copilot Autonomous Agents

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9.1 Testing your trigger

This chapter explores how to test and monitor your autonomous agent to ensure accuracy and improve the user experience

9.2 Autonomous Agents - Summary

April Dunnam summarizes key learnings from the intro to autonomous agent's course

Autonomous Agents Course- Challenge

The final challege for the Autonomous Agent's course.

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10.1 Final Challenge Requirements

The final challenge requirements for Autonomous agents.

Optimizing Generation AI Orchestration - Optional Module

Assistance in recognizing the advantage of Generative Orchestration

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11.1 Generative Orchestration Introduction | Optional

Introduction comments with assistance in recognizing the advantage of Generative Orchestration

11.2 User Experience Demo | Optional

UX Tour of feature variance when using Generative Orchestration.

11.3 Instructions & Actions that empower your agent | Optional

A discussion and demonstration of where instructions and actions can be used to empower agents (includes overview tab, topics, and trigger instructions.